
Songbird Naturals: water worthy of the product
Songbird Naturals hand-produce natural wax-based balms, waxes and wellness products in the South West. Water touches almost every stage, batch preparation, equipment wash-down, glassware and the drinking water the team gets through on a production day. Chlorinated, hard mains water was leaving scale on stainless steel, spotting on glass jars and a chemical note nobody wants near a fragrance-led product.
- The brief
Remove chlorine, chloramine and disinfection by-products, control limescale without adding salt, and keep mineral balance intact for a natural-products brand.
- The install
Point-of-entry multi-stage carbon and electro-chemical media, salt-free scale control on the hot feed, and a remineralised drinking outlet for the production team.
- The outcome
No chlorine odour in the workshop, scale-free stainless steel and glassware, less detergent and descaler, and a drinking supply the team prefers to bottled.


